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Meeting Recorder is in Early Access.
Meeting Recorder adds Inbox Zero Notetaker to eligible video calls as a visible participant. After the call, Inbox Zero can produce a transcript, summary, decisions, action items, open questions, and next steps. It can also email the notes to you and prepare a follow-up in your Drafts folder.
The notetaker records and transcribes a meeting. Make sure participants know it is present and follow the consent and recording laws that apply to you and your attendees.

Requirements

  • Early Access must be enabled for your account.
  • Meeting recording requires the Plus plan or higher.
  • Connect a Google or Microsoft calendar to Inbox Zero.
  • The calendar event must contain a supported video-conference link. The current implementation recognizes Google Meet, Zoom, and Microsoft Teams meeting URLs.

Set up Meeting Recorder

  1. Open Meetings in the left sidebar.
  2. If the feature is not enabled for your account, select Join Early Access.
  3. Connect a calendar if prompted.
  4. Select which meetings the notetaker should join:
    • Only calls with people outside my company: the recommended default.
    • Every call with a video link.
    • Only calls I organize.
    • Only the ones I turn on myself: nothing is scheduled automatically.
  5. Select Start recording my meetings.
The Up next list shows eligible calls in the next 48 hours. Use the toggle beside a meeting to override the default for that individual call. Turning a scheduled meeting off cancels its notetaker booking.

Configure notes and follow-ups

Open Meetings > Settings to change the automatic join rule and these options:
  • Email me the notes sends the completed recap to your email.
  • Draft a follow-up email creates a draft addressed to the other attendees.
The follow-up is never sent automatically. Review its recipients and content in Drafts before sending it. Selecting Turn off cancels every call the notetaker is currently booked to join. If your plan later stops including Meeting Recorder, you can still turn off an already scheduled recording, but you cannot schedule new ones.

Review a recorded meeting

Completed and processing calls appear under Recorded on the Meetings page. Open a meeting to see:
  • An overview and key decisions.
  • Action items and their detected owners.
  • Open questions and next steps.
  • A speaker-attributed transcript with timestamps, when a usable transcript is available.
  • A link to the generated follow-up draft, when enabled.
AI-generated notes can be incomplete or inaccurate. Compare important decisions, commitments, names, and dates with the transcript or the other attendees before relying on them.

Troubleshooting

A call does not appear under Up next

Confirm that the calendar connection is active, the event is within the next 48 hours, and the event contains a video-conference link. Then check whether your automatic join rule excludes the event.

The notetaker did not join

Open the meeting in Up next or Recorded and check its status. Common causes include a removed or changed meeting link, an event that was changed too close to its start time, host admission controls, or the meeting provider rejecting the bot.

Notes are still processing

Transcription and summarization continue after the call ends and may take time. Refresh the meeting later. If summarization fails but a transcript was recovered, the transcript remains available in the meeting detail.

No summary was created

Open the meeting detail. It will indicate whether recording failed, summarization failed, or no usable transcript was available. A failed recording cannot be reconstructed by Inbox Zero after the call.