Skip to main content
Meeting Recorder adds a notetaker named after you, such as Alex’s Inbox Zero Notetaker, to your video calls as a visible participant. After the call, Inbox Zero produces a transcript and summary with decisions, action items, and next steps. It can also email the notes to you and prepare a follow-up in your Drafts folder.
The notetaker records and transcribes a meeting. Make sure participants know it is present and follow the consent and recording laws that apply to you and your attendees.

​
Requirements

  • Meeting recording requires the Plus plan or higher.
  • Connect a Google or Microsoft calendar to Inbox Zero.
  • The calendar event must contain a Google Meet, Zoom, or Microsoft Teams meeting link.

​
Set up Meeting Recorder

  1. Open Meetings in the left sidebar.
  2. Connect a calendar if prompted, then select Get started.
  3. Select which meetings the notetaker should join:
    • Every call with a video link: selected by default.
    • Only calls with people outside my company.
    • Only calls I organize.
    • Only the ones I turn on myself: nothing is scheduled automatically.
  4. Select Start recording my meetings.
The Up next list shows your upcoming calls in the next 48 hours. Use the toggle beside a meeting to override the default for that individual call.

​
Configure notes and follow-ups

Select Settings at the top of the Meetings page. The Notetaker settings dialog lets you change which meetings to join and these options:
  • Email me the notes sends the completed recap to your email.
  • Draft a follow-up email creates a draft addressed to the other attendees.
The follow-up is never sent automatically. Review its recipients and content in Drafts before sending it. Recent meeting notes also inform later reply drafts. When everyone on an email attended a meeting you recorded in the last 30 days, the assistant can draw on that conversation when drafting your reply. Selecting Turn off cancels every call the notetaker is currently booked to join.

​
Review a recorded meeting

Completed and processing calls appear under Recorded on the Meetings page. Open a meeting to see:
  • Summary: an overview and key decisions.
  • Action items: each with its detected owner, when the transcript shows one.
  • Still open: open questions and next steps.
  • Follow-up draft is ready: a card with Go to drafts, when a follow-up was drafted.
  • Transcript: a collapsible, speaker-attributed transcript with timestamps.
AI-generated notes can be incomplete or inaccurate. Compare important decisions, commitments, names, and dates with the transcript or the other attendees before relying on them. To permanently remove a meeting’s summary and transcript from Inbox Zero, open the meeting, select the three-dot menu, and choose Delete notes. Recap emails already sent and follow-up drafts in your mailbox are separate copies and are not deleted.

​
Troubleshooting

​
A call does not appear under Up next

Confirm that the calendar connection is active, the event is within the next 48 hours, and the event contains a video-conference link. Then check whether your automatic join rule excludes the event.

​
The notetaker did not join

Open the meeting in Up next or Recorded and check its status. Common causes include a removed or changed meeting link, an event that was changed too close to its start time, host admission controls, or the meeting provider rejecting the bot.

​
Notes are still processing

Transcription and summarization continue after the call ends and may take time. Refresh the meeting later.

​
No summary was created

Open the meeting detail to see whether recording or summarization failed. A failed recording cannot be recovered after the call.