Analytics

Analytics shows you where your email time goes: who emails you most, how quickly you reply, and how much mail your assistant is handling for you. Open Analytics under Cleanup in the left sidebar, or visit Analytics.

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Available Metrics

• Email volume: The main chart has Received, Sent, Read, and Archived tabs. Read compares read and unread email, and Archived compares archived email with email still in your inbox.
• Top senders and recipients: The Received card lists your top senders, with Email address and Domain tabs. The Sent card lists the people you email most. Choose View more to see the full list.
• Response time: Median Response, Average Response, and Within 1 Hour show how quickly you reply, with a distribution and a weekly trend.
• Assistant activity: Assistant processed emails shows how many emails each rule handled. Account owners also see a second chart with how many emails they’ve archived and deleted with Inbox Zero.

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Filter and Group Results

Use the date picker to select a preset or custom range. Use Group by to display results by day, week, month, or year.

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Load More History

Click Load more to import an older batch of email history and refresh the analytics. Repeat this if you want to analyze more of the account’s history.