Drafting controls
Auto draft replies
Enable this to create replies in your Drafts folder for messages that need a response. The assistant does not send these drafts automatically.Draft confidence
Choose how certain the assistant must be before it prepares a draft:- All emails: draft whenever an email needs a reply, even when uncertain.
- Standard: skip drafting when the assistant is unsure how to respond.
- High confidence: draft only when it is very sure of the appropriate reply.
Updates
Follow-up reminders
Enable reminders for messages where someone has not replied to you or where you have not replied. In Configure, set each delay independently, choose whether the assistant should prepare a follow-up draft, and run an initial scan of existing mail.Digest
Schedule a daily summary of newsletter emails and choose which rules contribute to it. Digests require the Plus plan or higher. You can route a digest to a connected chat provider from Channels.Your voice
Writing style
Describe your typical length, formality, greetings, and other stylistic habits. This guidance is used when drafting replies in your voice.Personal instructions
Add stable information about yourself and how you want the assistant to handle email. Keep instructions general and durable; use assistant rules for specific matching conditions and actions.Email signature
Configure the signature appended to drafted messages. Preview it before saving so the draft does not contain duplicate sign-offs or outdated contact details.Knowledge and learning
Draft knowledge base
Store facts that can help the assistant answer recurring questions. This control is available only while auto draft replies are enabled. Treat knowledge entries as supporting context, not as a guarantee that every draft will use them.Learned patterns
Inbox Zero learns when senders or email types consistently match the same rule. Open Learned patterns to view, edit, or remove those associations. Remove a pattern when it starts routing a sender incorrectly.Advanced settings
Sync to browser extension
Sync label-based assistant rules to the Inbox Zero Tabs extension as Gmail tabs. This requires the configured Inbox Zero Tabs extension and a Chromium browser, and it applies to Gmail rather than Outlook. Select the label rules you want before starting the sync.Multi-rule selection
Allow the assistant to intentionally select multiple custom rules for one message. Turning it off reduces that behavior, although Inbox Zero can still apply multiple rules in a few built-in cases, such as adding a label alongside a reply workflow.Include referral signature
Optionally append an Inbox Zero referral link to generated drafts. Review the resulting signature before sending, especially for professional or regulated correspondence.Allow hidden links in AI drafts
This permits anchor text such as “click here” instead of displaying the full URL. It is more convenient, but it can hide the destination and query-string data. Leave it off when transparent links are important.Sensitive data protection
Choose how credentials and card numbers are handled before an AI request:- Off: send content without scanning.
- Redact: hide detected credentials and card numbers, then send the remaining content to AI.
- Block: skip the AI request when sensitive data is detected.