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What is Reply Zero?

The goal of Reply Zero is getting your emails needing a reply down to zero.

Reply Zero will label every email that needs a reply as To Reply, and every email where you’re waiting for a reply as Awaiting Reply.

If you want to see an inbox view where you only see these emails without any other emails, you can use the Reply Zero view. But these emails will all be labelled in your regular email client too.

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How to use Reply Zero

Go to the Reply Zero tab in the left sidebar to enable it.

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How does it work?

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To Reply

Our AI automatically analyzes incoming emails and identifies which ones need your response. These emails will:

• Get labeled as To Reply in Gmail
• Appear in your Reply Zero To Reply list
• Be easily accessible in both Inbox Zero and Gmail

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Awaiting Reply

When you send an email that our AI determines needs a response, Reply Zero:

• Labels the thread as Awaiting Reply in Gmail
• Adds the conversation to your Waiting list
• Helps you track overdue responses

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One-click Follow-ups

Need to follow up on an unanswered email?

• Use the one-click Nudge feature and our AI will draft the perfect follow-up message
• Filter for overdue conversations to prioritize follow-ups
• Send gentle reminders without the awkwardness of crafting them yourself

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Flexible Workflow

Choose how you want to work:

• Use the minimal Reply Zero view within Inbox Zero for maximum focus
• Work directly with Gmail labels
• Reply directly from your email client or within Inbox Zero

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Managing Your Lists

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Mark as Done

When a conversation no longer needs attention:

• Click the Mark Done button to remove it from active lists
• Find completed conversations in the Done tab

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Filter by Age

Stay on top of older conversations:

• Filter emails by age (e.g., waiting more than a week)
• Focus on overdue threads that need attention