> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getinboxzero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reply Zero

> Track conversations that need a reply or a follow-up.

<Info>
  Reply Zero is in Early Access and is not yet available on all accounts.
</Info>

Reply Zero keeps every conversation that needs your reply, and every reply you're waiting on, in one place, so nothing slips through the cracks. Conversations are labeled `To Reply` when you owe a response and `Awaiting Reply` when you're waiting on someone else, and the labels are visible in your regular email client too.

<img src="https://mintcdn.com/inboxzero/lGZQdlZX7wTz_-33/images/reply-zero.png?fit=max&auto=format&n=lGZQdlZX7wTz_-33&q=85&s=e0a7f144db718fdc82deb53c02616e9c" alt="Reply Zero" width="1200" height="786" data-path="images/reply-zero.png" />

## Open Reply Zero

Open the account menu at the bottom of the sidebar and choose **Reply Zero**. On first use, follow the onboarding steps to enable the reply-tracking rules.

## Lists

### To Reply

Incoming conversations that appear to need your response are labeled `To Reply`. The Reply Zero view shows them on the **To Reply** tab and provides a **Reply** shortcut.

### Waiting

Sent conversations that appear to require a response are labeled `Awaiting Reply` and shown on the **Waiting** tab. Use **Nudge** to open the thread and prepare a follow-up.

### Done

Choose **Mark Done** when a conversation no longer needs attention. It moves to the **Done** tab. You can restore it with **Not Done** if necessary.

Use the time-range filter to focus on newer or older conversations.

## Follow-Up Reminders

Open **Assistant** > **Settings** and configure **Follow-up reminders** to choose how many days to wait and whether Inbox Zero should automatically draft a nudge when you are waiting. Saturday and Sunday do not count toward these thresholds. Use **Find follow-ups** to scan existing mail immediately. Matching conversations receive a `Follow-up` label or category.

To receive reminders in Slack, Microsoft Teams, or Telegram, enable follow-up delivery for the connected account on the **Channels** page.

<Note>
  The Reply Zero view is currently available for Gmail accounts. On Outlook, use the `To Reply`, `Awaiting Reply`, and `Follow-up` categories directly in Outlook instead.
</Note>